. "4"^^ . . "1"^^ . . "1"^^ . "This is what LV Furniture Direct has taught me:\n\nIt is the CUSTOMERS fault your did not have the sectional in stock for delivery.\n\nIt is the CUSTOMERS fault you promised a delivery date you could not meet.\n\nIt is the CUSTOMERS fault you had the wrong phone number.\n\nIt is the CUSTOMERS fault your employees lie and don't pass them on to a manager.\n\nThis place receives no stars from me. My husband and I ordered a sectional on March 19. We paid a deposit and were given a delivery date of March 23 or 24. The 23 came and I called to see if we would receive our delivery. No one knew. I guess the person who schedules deliveries does not come into the office until 11am. So I should hear something that afternoon. I did not so I called back. No delivery for me that day. The same thing happened the next day. I'm baffled. They have $200 of my money as a deposit. I have held up my end of this agreement. After much research a girl calls to say they DON'T EVEN HAVE THE SECTIONAL. And I won't get it until March 29. \n\nToday is March 29. I called at 11 to see when my sectional would be delivered. But the scheduler is \"Running late\" I won't know until after 1. If I don't hear by then I should call back. (When did I become this companies receptionist?) I hear nothing by 1:30 so I call. After having to repeat my information three times to the same girl that has been helping me this entire time I get an answer. Today at 4pm. She is giggling on the other line. I ask if she understands why I am so frustrated. She says yes. I ask her to tell me why I am so frustrated, she says she doesn't know. So I ask to speak to a manager. I get passed off to someone who is CLEARLY NOT A MANAGER. She starts raising her voice at me. This is all my fault they have the wrong number for me. \n\nREALLY? So I broke into your warehouse and switched numbers on your order form? Because obviously I am unable to give you a phone number that I have had for over 10 years. Plus your ditzy phone girl had called me back regarding my delivery and SHE had the correct number. \n\nSo lets review here: \n\nIt is the CUSTOMERS fault your did not have the sectional in stock for delivery.\n\nIt is the CUSTOMERS fault you promised a delivery date you could not meet.\n\nIt is the CUSTOMERS fault you had the wrong phone number.\n\nIt is the CUSTOMERS fault your employees lie and don't pass them on to a manager.\n\nAt last, the final communications with LV Furniture Direct? They have decided NOT to sell me the sectional. Not that I was excited to have one of there products in my house after all this anyways. Let's hope they refund my deposit."^^ . "2012-03-29T00:00:00"^^ . "28"^^ .