. . "1"^^ . "Okay, some of the reviews that I've seen on here are completely unrealistic. For those people who aren't habitual complainers and live in reality, you will understand that in life, the saying is always true: you get what you pay for. I've stayed in plenty of 5-star hotels; this isn't one of them, nor did it ever claim to be. But, with that being said, my boyfriend and I moved to Phoenix a month ago and knew we wanted to stay in an extended stay hotel until we got to know Phoenix and could decide on a long term place to stay. And we couldn't honestly be happier here (knowing that this is short term of course). \nThe staff? Great. We've never ever had a problem with the few questions or requests that we've had over the past month. They are more than willing to help if you need anything. The rooms? Meh. They are what they are...but they ARE in the process of completely renovating the hotel. The third floor is almost done, then they're moving on to the second, then the first. And I've seen what the new rooms are going to look like...absolutely awesome! By the time all three floors are finished, this place will be smelling new, looking new, and I personally think that it will bump the reviews up big time. The location of the hotel is PERFECT if you like the downtown atmosphere of Phoenix. You couldn't be closer to the light rail. Grocery stores, banks, Roosevelt Row, yummy restaurants...all just a few minutes away. No more than a 5 minute drive. \nFor those who complain about the grab and go breakfast...again, you know what you're signing up for. Not a continental breakfast, but it gets us by. Chewy granola bars, oatmeal, muffins, fruit and COFFEEE. What else could you ask for? If you want eggs, the rooms all have stoves so you can cook them yourself! \nAnyways, I like it here and I'm picky. But also realistic. If you want a place to lay your head down that is safe (it IS right near downtown so sometimes the zombies are out at night...no fault of the hotel, just typical downtown environment), perfectly located, with a nice staff and pretty good amenities, PLUS renovated rooms, this is a good place to stay. Screw what everyone is complaining about. Just be realistic when you stay here and you'll be good to go! :)"^^ . "2014-07-19T00:00:00"^^ . . "1"^^ . "4"^^ . "0"^^ .