. "9"^^ . "0"^^ . "1"^^ . . "2015-01-05T00:00:00"^^ . "I have never used this company, but I work at a management company and had to call this place to verify some information that was provided to us. Today is Monday, January 5th and I was told when I called in on the 16th of December that I would get a response back the same day. I called back and left messages and was told I needed to fax in my request, which I did on the 18th. I have called multiple times since then and finally spoke with \"an answering service\" who said they didn't have access to the information but to call on 1/5 when the office was open again and they would get me what I need. \n\nWell, I just called and was told by Ryan that the office has been closed for the past two weeks and nobody had time to verify what I was needing. When I asked to speak to a supervisor, I was told she isn't in the office and to try calling back tomorrow and maybe someone would have the time to help.\n\nI couldn't believe the absolute lack of phone etiquette, answering the phone laughing is in no way appropriate, and saying \"why, who is this\" when I ask who I am speaking with is even worse. I didn't even use the company but felt the need to type up this review, so what does that say about the terrible customer service I just received?\n\nI will keep their information just to make sure I tell my family and friends NOT to use them."^^ . . "0"^^ .