"1"^^ . "4"^^ . . . "3"^^ . "1"^^ . "2017-02-19T00:00:00"^^ . "Literally unbelievable how bad their customer service is. It's apparently against their store policy to correct orders that they get wrong, or to give you what you paid for.\n\nWe ordered a pizza, were instead given one with meat (which we can't eat), and discovered this after coming back home. Usually this is simple- you call the place, they correct it, I have no problem with stuff like this and understand it happens. Not the case here. I was told that there was no way they could give us the pizza we ordered, and also no way to issue a refund. I had also asked if they could deliver our correct pizza, which they said they couldn't comp that either. I guess that was assuming in the first place that they at minimum corrected orders. I really couldn't believe it, and tried getting an answer to why they literally would not provide what we paid for, and was given a very rude run around for over ten minutes. I was told there was no manager and no authority to do this. Eventually someone claiming to be a manager came on and was so extremely rude about the whole thing right off that bat (eventually he said they'd do the best they could to make a pizza, however that they were extremely busy) that I just said we'd leave it to our credit card company to contest the charges. Literally unbelievably rude and not even up to minimum customer service expectations.\n\nSide note- they charge you full price for half toppings. Least of my complaints, but also really annoying.\n\nUpdate- called to try to resolve this with the owner, as soon as I said I was calling unfortunately about a customer service issue, was told I was going to have to hang up. Was hung up on. I guess this is their store policy, no corrections, no refunds, no apologies."^^ . .