. "0"^^ . "2017-01-28T00:00:00"^^ . "0"^^ . . "2"^^ . "This place used to be a wonderful place to stay. Sadly the Suites now seem worn out with very poor housekeeping. \nYesterday I checked in to find a layer of dust on the credenza where you normally put your things like money clip, watch and other small personal items. \nI also noticed that there were small thing on the floor near the bed. For example a hairpin from a prior guest and other small debris. \nI tried to get in touch with the front desk manager on the phone but was quickly dispatched to hold stays for about 10 minutes. Frustrated I hung up. I then proceeded to walk to the front desk and managed to locate a manager. He was polite and promised the problem would be taken care of. \nToday when I returned to the room the dusty credenza was still there to greet me. \nNext time no Palazzo for me."^^ . "0"^^ . .