. "After setting up an appointment, they told me my I am ineligible by my insurance for a basic eye exam. I called my insurance and they said that I am covered and to have VisionWorks call to verify. \n\nAfter asking VisionWorks to call my insurance to verify, they refused and said \"we are busy now and will call you later\". I never received a callback. \n\nTerrible customer service!"^^ . "0"^^ . "0"^^ . "0"^^ . . "2015-03-01T00:00:00"^^ . "1"^^ . .