. . . "1"^^ . "0"^^ . "DO NOT USE THIS COMPANY. RECEPTIONIST IS DISRESPECTFUL, RUDE, AND LIES-- and this is when she answers the phone! Plus they are slower than imaginable. Action appliance diagnosed a faulty part on my ice maker. They were sent to me through my home warranty company. The service person said it would take approximately 1 week for the part to come in. This was November 20th. They quickly cashed my check and also accepted the remainder due from the home warranty company. I called two weeks later and was told the part would be in any day, shipping was slow with the holidays. I called again two weeks later and left a message without response. I finally got ahold of the reptionist in mid January. She filed the invoice under complete (as in they took the money, filed the service as complete, but nothing was ever fixed). I scheduled an appointment for the following week. Today I waited until 3 pm and had not received a call. When I called the woman was rude and said it was my fault because I didn't call until 3 pm. She also said she hadn't received payment from the home warranty company. I asked for my deductible back and she said $75 is that much and she didn't understand what I thought they were doing with my money. In my world $75 for receiving nothing and waiting over two months for a simple repair is a lot of money. The repair is supposed to be completed tomorrow-- January 22nd! Two months and 2 days to fix an ice maker...plus I sat at home for an entire when I could have been working."^^ . "2016-01-22T00:00:00"^^ . "2"^^ . "0"^^ .