. . "2"^^ . "I went into Best Buy on Sunday. All I needed was some help. Help with a WI FI amplifier. To Strengthen the wireless signal in the house. I asked one salesperson, they directed me to stand in line for 20 minutes before I could ask the Geek squad. When my turn came, the Geek didn't know -----. He then re directed me to the mobile phone department who tried to sell me a \"Mobile phone\" hot spot. \n\nFeeling lost, I wandered around for another 20 minutes trying to find the solution. Then I noticed an employee wearing the badge \"Manager\" standing by a register. I asked if he could help me brainstorm, he replied no! He then stated I would have to wait for an available salesperson..... UUUGGGHHH!!!!\n\nI finally googled it myself on one of their display computers. I found Cisco makes a \nLinksys RE1000 Wireless-N Range Extender. Guess what? 2 hours into my store visit, I had to find it myself and then search their own website to convince the store employees that they stocked the items. I finally found them, purchased two and left.\n\nWeak customer skills and poor training.\n\ntm"^^ . . "2012-03-15T00:00:00"^^ . "1"^^ . "1"^^ . "2"^^ .