"0"^^ . "I got here at 7:30pm and I am just now leaving (8:45pm). It took them one hour to make a simple shoe return. They didn't give me the tax back so I asked them to change it, the sales associate Paul was very rude and insisted the amount was correct. I work in finance, I think I know how much I get back on my card. He then said that he had to call web services and that it would take more time. Such horrible customer service I am really disappointed because I love the brand Tory Burch. Their online customer service is excellent but they need new managers at this location. \n\nI don't have the time to spend more than an hour at a store to make one return (with receipt in hand)."^^ . . . . "2014-10-10T00:00:00"^^ . "1"^^ . "0"^^ . "1"^^ .