"1"^^ . . "Avoid if you care for your clothes! First, let me say it's not always been this way, they have new management and it's gone down hill fast! \n\nI've been a customer for YEARS. Never had an issue with how they do business or how I've done business. My normal routine is to simply drop off and pick up at the same time. Sometimes this is more than the 30 days the ticket says but nobody has ever said a word and there's never been an issue.\n\nHowever, the most recent time I went in, I dropped off and paid and when I went to get my last order, it was no where to be found. They looked and said it wasn't there. She said sometimes when it's left longer than 30 days, they donate the clothing.....\n\nOk, well, that seems pretty quick to donate someone's items but I asked if they call before they do that and was advised yes. Well....I never received a call!\n\nSo then she says she was going to look at my previous orders. When she does, she shows me that the system says I picked them up 5 days earlier?? I advised I didn't, and I still have my ticket. So now, she doesn't know what happened.\n\nShe has to talk to the manager, so I have to wait. \n\nAfter not getting a call back I call, and the manager has no clue what I'm talking about so she has to look. Advises I already picked them up. After I explain the entire thing, she has no clue either.\n\nShe has to talk to the owner. \n\nAfter not getting a call back AGAIN, I go in to pick up my other items (because God knows I'm not leaving them there any longer than I needed to) and was told the owner was gone and wouldn't be in all week.\n\nI ask for the owners number \"we can't give that out\". \n\nSo, nobody will call me back, and I can't get a number to call??? Great customer service.\n\nMeanwhile, I'm trying to pick up my most recent drop off, mind you it's only been 3 days. And she can't find it!!!\n\nFinally after looking for 15 minutes she finds it. Says 'It was put on the wrong rack\". Ok, so....maybe my other shirts are?\n\nNope, nothing. So I'm out 8 dress shirts (easy $400) and can't get a call back or a number to talk to anyone.\n\nIf you want to play Russian Roulette with your clothing, use this place. Because eventually, you'll lose and be out money and clothing.\n\nOh, and did they refund the money from the shirts they threw out? Nope! So I PAID for them to lose my shirts!\n\nSTAY AWAY!!!"^^ . . . "2"^^ . "1"^^ . "2"^^ . "2017-08-29T00:00:00"^^ .