"1"^^ . . "0"^^ . "I was disappointed by this property. After carrying my luggage up the stairs to check-in, I wasn't greeted by a any one of the two HGI reps at the check-in desk. They went about their own business for a while before acknowledging me. I had checked in online, but I was asked to provide my payment credit card. No big deal. I was never acknowledged as a Diamond honors member. I was handed keys. When I asked which direction I need to go, the rep silently pointed his finger at the elevator. Great to know I'm an inconvenience.\n\nI also have my diamond profile set up to receive complimentary breakfast at HGIs. I was not provided with a voucher or information about breakfast. I honestly didn't feel like being at this property any longer than I absolutely needed to- so I didn't even bother asking. \n\nPerhaps more hospitable staff could have made my stay better."^^ . "3"^^ . "2"^^ . . . "2017-08-01T00:00:00"^^ .