"2014-09-21T00:00:00"^^ . . "0"^^ . "0"^^ . "I am giving this agent two stars because I have been one of their customers for almost 13 years and they were good up until recently. My husband and I recently bought a house and before we signed papers we shopped around for home owners insurance. Well we decided not to go with State Farm because my father who also uses the same agent had advised me against their policy for it was over priced and that we couldn't have a claim within the first 12 months or else they would drop us. Well I chose another company and when we were moving out of our apartment I called to cancel my renters/jewlery policy the rep on the phone was very rude because I \"didn't give them a chance.\" I ended up giving this rep all the information regarding our home so she could give me a quote but I never heard back from her. Next thing I know all of my discounts have been removed my insurance when up even though I cancelled policies"^^ . . . "2"^^ . "4"^^ .