"0"^^ . . "I go to Mr. Lube to get my oil changes done. But, I may not in the future.\n\nI went to this location after work and waited patiently in front of one of the bays. All lanes (they had 4) were empty except for mine of course, so all I had to do was wait for the next one to open up and I would be next... right? That didn't happen.\n\nI arrived. An attendant arrived after 5 minutes (yes I was timing, I had to be home sooner than later that day). They did the usual customer service pleasantries and I waited for the next bay to open... I was first in line afterall... right?\n\nAnother car pulls up 15 minutes later. I start getting a little paranoid... \"what if...\" sets in. 5 Minutes later (I'm really precise with my time)... you gotta be kidding me... they let her in first. I'm not happy. 5 minutes later, the bay door in front of me opened up FINALLY. *sigh*\n\nwoosah!\n\nAll in all I waited 25 minutes and despite being first in line apparently I wasn't.\n\n- 3 Stars for this joint for their bad customer service.\n\nWell, what else does one do? I swallowed my pride and when I got in, I let them know that I wasn't happy and what had happened. But, did they make up for it?\n\nThe guy that worked on my car apologized and then gave me a 10% discount for my troubles. BTW, here's a tip, if you check in to this location, you actually get a $10 or $15 YELP coupon! Either way, I spent less than full price and eventhough I could have given these guys a harder time, I didn't. Mistakes happen and I know I've made my share.\n\nThey did attempt to make up for it, but it still lingers.\n\n+ 1 Star for some good customer service, although not enough to make it up to 5 which is what I would have given them if I reviewed them before that day."^^ . "2013-02-09T00:00:00"^^ . . . "1"^^ . "3"^^ . "0"^^ .