"2018-02-20T00:00:00"^^ . "0"^^ . . "0"^^ . . "1"^^ . "This one star is a direct result of Judy Story the owner of this establishment. I became a member at this studio about a year ago after seeing some of the instructors at a pride celebration doing a demo. I came to a beginners class and was very happy with my instructors and their skill level, and the way they trained me HARD. I also loved the exotic element of pole, which is where pole fitness is derived from. The problems started when i noticed about 4 or 5 instructors (very skilled) were starting to leave, which left me perplexed being that that was the reason i joined. I experienced a situation in January where my wallet was lost/stolen and i needed to get everything sorted out. Because of my new card, and me not updating the information right away my payment declined. I informed Judy that i would pay that week, but did not due to life circumstances, which i take ownership of. However, her reaction and sheer disrespect is what made this interaction disgusting. Her emails screaming at me (all caps and exclamations in the subject line) turned me OFF. By that time, i paid a total of $680 and had 2 months left in my contract. She was irate over $68. I told her that i wanted to cease my membership and that's when the real monster showed up. She called me a \"royal bitch\"sent NUMEROUS long emails which I've never read, and was super disrespectful especially to a customer! She has no respect for her talented students, and is extremely condescending and off. She threatened to take me court over $132, with no respect of who i am and that i put $680 in your pocket and was willing to spend a lot more. Furthermore she loses instructors like wildfire. I'm super disappointed that i had this interaction with her and now that my balance is settled, i plan on NEVER returning and will train with the instructors individually."^^ . "0"^^ . .