"2013-05-18T00:00:00"^^ . "Ripped Off! Was treated poorly because I am a female. Front desk person referred to me as a 'little girl'. Took my car in to diagnose leak in my A/C system. Had previously had some repairs done and the problem was still not fixed. Drove past Ken's and decided to stop and ask them if they do A/C repairs. They said yes, but told me they were busy and to come back another day, so I did. The next time I came in I was told to wait. I was told it was 1st come, 1st served. I sat and waited. I heard the front desk person tell one of the mechanics 'that little girl over there wants her A/C checked' (I am in my 30's and found it highly insulting to be called a 'little girl'). I had asked to speak to the mechanic that would be working on my car so I could explain to him what parts had already been worked on and which parts needed to be looked at. They said they will look at my car and get back to me. Apparently they didn't want any input from me because they are the experts and I am just a 'little girl' that wouldn't know anything about cars. I was quoted a price of $75 to put a UV liquid in my A/C line to detect the leak (even though I could of got a leak detector from the store for $5) - then the final price turned out to be double what I was quoted! And on top of all that - they never even put any UV liquid in my car, because I took it to another shop and there was no trace of them ever doing anything to my car to detect the leak. Even though they were already trying to price quote me how much it would cost to replace my whole A/C system before they even knew where the leak was."^^ . "1"^^ . "0"^^ . "2"^^ . . "0"^^ . . .