"I came to Phoenix to visit my sister and she was situated at the Westin. During my stay, I've experienced nothing but great, warm customer service from the day I arrived to the day I left. \n\nWe stayed in a deluxe double queen room on the club level floor. The beds were very comfortable, which honestly to me is one of the most important aspects I look for in a hotel. The bathroom had very nice lighting and was spacious. The bathtub and toilet areas were meticulously clean as well. The room had a scenic view from the window and smelled clean as well. Housekeeping was very prompt and friendly. The gym housed new equipment and was well air-conditioned. \n\nThe only gripe I have about this hotel would be the lack of a better dining option. But overall, my stay here was pretty fantastic!"^^ . "5"^^ . "3"^^ . "1"^^ . . "1"^^ . "2017-08-03T00:00:00"^^ . . .