. "2018-05-07T00:00:00"^^ . . "From reading other reviews, it's evident the staff at this location are creatures of habit when it comes to omitting important details.\n\nMy wife and I switched from Sprint to Verizon, and did so with the \"help\" of this Verizon Store location. To spare you a novel's-worth of reading, the salesman by the name of Ryan Connor was deceptive in his conversational tactics with us, and omitted providing instructions on how to redeem a \"switch credit\" to pay-off the remainder of our agreement with Sprint. We both stated and reiterated we did not want the \"Hum by Verizon\" service added to our account, and he spun the deal to appear and sound as though it was part of the package which could not be removed. I wound up canceling the Hum service and returning the device anyway, but the headache and extra steps could have been prevented if Ryan had listened to us from the beginning. If you visit this Verizon store location, I STRONGLY recommend avoiding this salesman. Because of his deceptive behavior and ineptitude when it comes to explaining the process behind things like \"switch credits\" (carrier provides funding for switching to them over a competitor), my wife and I both now have to foot the bill to Sprint for $400+ dollars. At no point was it explained to us that we had to submit online forms to process receiving such credits within 30 days of account activation, and I only discovered these facts by calling Verizon (for an hour and a half) after the 30 day time frame.\n\nAgain, I STRONGLY encourage avoiding this salesman (Ryan Connor).\n\nThe store itself is well-kept, and presentable. All the other staff (save Ryan) were very kind and helpful. Unfortunately, no amount of aesthetics can earn this Verizon Store location more than a single star. Perhaps some training in people skills is necessary."^^ . "0"^^ . "1"^^ . . "0"^^ . "0"^^ .