. . "I forgot to give an update... Shortly after my last review the owner called to apologize for the \"misunderstanding\" and address the bad review I gave them. While I'm not sure how many other customers would appreciate being confronted from a business owner, I have to give her credit for having the balls to call me. \n\nThe technicians and bug service we had received was always top-notch so I will probably give them another chance this summer when all the nasty bugs come out of hibernation."^^ . . "0"^^ . "2015-03-24T00:00:00"^^ . "1"^^ . "4"^^ . "1"^^ .