. "0"^^ . . "2016-11-22T00:00:00"^^ . "1"^^ . "3"^^ . "Haha I see a bunch of bad reviews on here but think about it... how happy would you truely be having to pay to get your car out via tow, accident whatever! But personally my husband totalled my car over the weekend so here is where my car sat.. I called on sunday to figure out what all needed to be done! There was a younger man answered completely helpful on directing me what needed to be done.. for ins purpose and to get my belonging back! I stood in line waiting they notice you they dont ignore so cant say bad customer service but definitely a place you give attitude they give it back.. The older man that acually did all my paperwork walk me back on the lot to get my belonging and was helpful I couldn't get my trunk opened so he went and got a screw driver to pop it.. there have been places that pretty much tell you what you can get is what you take you cant get it yourself your loss. So my experience wasn't showing they are tag teaming with metro as listed above yes metro was the ones who towed my car there but where else in vegas is there a tow yard big enough for all these cars.. and beside Im happy I didnt need to go to the ghetto to get my stuff... So 4 stars for this place not 5 because I lost my car... not their fault just not the happiest experience."^^ . "4"^^ . .