. "7"^^ . "1"^^ . . "2018-04-16T00:00:00"^^ . "What could have been a great experience and review has unfortunately taken a turn for the worst. \n\nAbout a year ago, I decided to get a new fence at one of my properties. I had Action Gate and Fence and another well-known competitor come out to provide free estimates for the gate that I wanted. \n\nScheduling was relatively easy online and was followed up by phone calls to lock down a time and confirm. \n\nGary Lynch from Action came out, listened, and \nAction Gate was about 40% lower than the competitor, so my choice was easy.\n\nPayment was half up front and half after completion. Easy enough.\n\nInstallation was completed on the timeline they provided and I was very happy with my new gate. \n\nFast forward about eight months. One of the planks developed a significant crack length-wise down the center of it.\n\nAt the time, I was also looking to get a new fence installed on my balcony, so I reached out to action Gate and Fence online again and submitted a request for warranty service on the gate and a free estimate on the fence.\n\nI was called back promptly and advised them that I wanted to first get the gate repaired and then we could move forward with the estimate on the fence. I was told that someone from the warranty department would contact me regarding the gate. That's where everything turned south. I have since reached out to Action Gate and Fence every week or two for the past five months to follow up and get the repair completed. I have heard NOTHING! Not another call back, no one has showed up to take a look at the gate. NOTHING!\n\nMy only possible conclusion at this point is that Action Gate and Fence uses inferior quality materials and their follow-up/warranty service is non-existent.\n\nYou apparently do get what you pay for and Action should seriously consider changing their name to Inaction Gate and Fence.\n\nSTAY AWAY from Action Gate and Fence!\n\n\n*ONE STAR*"^^ . . "6"^^ . "3"^^ .