. . . "1"^^ . "0"^^ . "Lousy service, their online CHAT \"Specialists\" are a joke!!! They say things that are a lie, they have NO CLUE what they are talking about, and DON'T WASTE YOUR TIME talking to them!!!! Their equipment is GARBAGE, and the service is getting WORST. The service representatives are from the Phillipines, so you CANNOT UNDERSTAND what the F**** THEY ARE SAYING!!!! You hardly EVER speak to someone from UNITED STATES!!!! Your bill constantly goes up, and the quality of service GOING DOWN!!! I wonder what they are paying these Filipino workers!!!! SAD!!!! You cannot watch a decent program without the GENIE pausing and freezing during a program. The 'NEW' bridge thing is a piece of crap, don't know why they replaced the original receivers. NEVER had a problem with the old receivers, they talk you into changing for the \"NEW\" Genies then when you are not happy with the NEW pieces of CRAP equipment, they tell you that you cannot get your old receiver back!!! Take my advice, KEEP YOUR OLD EQUIPMENT!!! If you dont want to have to KEEP CALLING THEM BACK and speak to someone with broken English, having a VERY HARD TIME understanding them when they talk, to get them to fix something that will NEVER get fixed, KEEP YOUR OLD EQUIPMENT!!! If your receiver is working FINE, but its old, dont let them talk you into getting \"new\" equipment. The \"new\" GENIES are a JOKE!!!! You will never get a \"new\" one, they are old refurbished ones that break, and they \"fix\" them as new!!! Don't get SCREWED by Directv, like we did!!!!"^^ . "2017-08-28T00:00:00"^^ . "0"^^ . "0"^^ .