. . . "I was not as impressed with the service as I thought I would be. Hey, but that's me. I prefer to gamble at the smaller casinos where the dealers actually smile, talk to you, and help when necessary. I felt the staff at the Bellagio are asked to be aloof, which is OK, but I require a bit more attention. Yeah, I know I am just saying that I am high maintenance. The wedding we went to in the Bellagio was totally awesome though.\n\n\nSince I can't find the spa I will up my rating - the spa itself is fantastic and beautiful, but the treatment I got was great. I got a seaweed bath with a mini-facial. I think the bath was better than a massage all these wonderful jets working on your tired muscles. Yummy! So that's the upside. Here's the down side - 1. I get there and spend about 1.5 hours in the spa area. I am told to go to the ladies lounge 5 minutes before my scheduled appt. which I do. I am there and just relaxing when a loud-ass woman and her loud-ass daughter walk in. They are pretty much screaming, which is totally killing my relaxation. Also the woman's voice is annoying and is grating on my nerves, but of course that's just me. What did I expect you ask? I expect a staff member to shush noisey lady and noisey ladies off spring. 2. They check you in while you are sitting in the lounge area the girl tells me you will be in the spa area. She checks everyone else in and makes an announcement - \"If I have just spoken to you, please come with me\". So I get up and I walk with her. I sit in another lounge for 10 minutes. She comes back and says to me - oh I told you to stay in the spa area. I say no you didn't you told me my treatment was in the spa, which means where I am currently. What did I expect? She should have been clear and said the following people follow me to the massage rooms. If you are having any other treatment stay here. 3. Here's the kicker. We bought our friends who were getting married a nice spa package. I created a specific package for them, by talking to one of the salon package coordinators. I set this up at 1pm via phone. With the understanding from the package coordinator that a letter detailing the package would be written out on Bellagio letterhead and would be given to me when I arrive to the spa. I get to spa at 2:45 - letter is not complete, but they assure me that I will have the letter the minute I walk out of the spa. OK - 6pm, wedding is at 7 - I am showered and 1/2 way ready. I need to put my dress on and also put my makeup on. I get to the front desk - they have no idea where the letter is. Plus the people that know about it are gone... I start getting agitated. I have 30 minutes to put on my face and get dressed. No one can help me. I stand around for another 10 minutes - I am assured by the manager they will find said letter and would deliver to my room before 6:30. I go to my room wait until 6:45, no one shows up. We head out 'cause we can't wait anymore. I run into one of the spa girls as we are walking and luckily she has the letter and everything is OK. I am upset, because I had this wonderful treatment I paid for and they totally killed the relaxed feeling I had by losing the letter. So annoyed!!!!"^^ . "2007-07-10T00:00:00"^^ . "0"^^ . "0"^^ . "0"^^ . "3"^^ .