"I've been to other massage envys and never had an issue but the staff here made me mad. I tried to make an appointment online and was sent a conformation email that they would call me. I got no call for 3 days. I called to see what happened, I wasn't really angry at this point or anything. The woman who answered the phone acted as if it were my fault that they never called me because \"they're to busy to answer the emails from there website so I should never have tried.\" If you can't do that then you don't need to have the option on your website in the first place."^^ . "2015-10-15T00:00:00"^^ . "1"^^ . "0"^^ . "3"^^ . . "2"^^ . . .