"5"^^ . "1"^^ . . . . "0"^^ . "2016-03-05T00:00:00"^^ . "I was so impressed when Kandy, the Service Manager, read my review she quickly turned the situation around. I feel the quality of service recovery that Kandy demonstrated is similar to that of a Ritz Carlton. I had a massage today with Lori Ann at the Camelback location. It was superb !!! I'll be back."^^ . "3"^^ .