"2011-07-18T00:00:00"^^ . "18"^^ . "I'm not one to dish out one star reviews all willy nilly, but this place really bugged me. I purchased a Living Social deal for hair services and was looking forward to using them. I tried calling on several occasions and couldn't get a hold of them, so I went to their web site where they had an online appointment calendar. Since I couldn't get a hold of someone on the phone, this was the next best thing. I booked online and thought nothing of it, until the next day when a very irritated-sounding lady from the salon called to say that I booked online for a time when they are not there. Um, how was I supposed to know since it was available on their calendar? I explained to her that I would obviously have preferred to booked over the phone, but I was having a hard time getting anyone to answer the phone. Fine, finally I'm able to book an appointment. So, I let this incident slide.\n\nI arrive on time for my scheduled appointment on Saturday at 10:30 am only to find the salon not only closed (despite the hours on the door clearly stating that they are open at 10am), but also one of their employees standing outside, locked out as well. She apologized for the mix up and explained that she couldn't get a hold of them on the phone to let her in either and that she was extremely embarrassed. She offered to take my name and number and promised to call as soon as she heard anything (she didn't). I wandered over to Walmart (which is in the same complex as the salon) in hopes of finishing up some errands and hopefully drive by a little later to find the salon open. Alas, they were still closed an hour later when I wandered by. \n\nAt this point I am totally over it. I call Living Social to get my money back. The Living Social customer service agent gave the salon a call and said even they got the run around, so they refunded me my entire amount and apologized for the inconvenience. \n\nAbout five hours later I finally get a voicemail from the salon attempting to reschedule my appointment. Too little, too late in my book."^^ . . "1"^^ . "1"^^ . . "2"^^ . .