"0"^^ . "0"^^ . . . "2014-03-11T00:00:00"^^ . "1"^^ . "I had made a reservation on 2/21/14 @ 0831 AM. The date to pick up car was 3/7/14. I order a Cadillac escalade to use for a wedding. I wanted my fiance to ride in a luxury car on a day she was so happy about.\nSo when I arrive to pick up the car they did not have a escalade, but they did have a Mercedes GL450. The manager in charge was not willing to gave me that, he wanted to give me a Buick. I told him I ordered a luxury car and if there's no Cadillac that not my fault it his. I told him to let me have the Mercedes, he would have long as i pay the difference. \nI have rented cars before, and when the rental that you order is not available they have always upgraded to a nicer car. Not this manager, he wanted to down grade me to a Buick. I had to go to other rental company's to find a car. What i found out after standing in long line after long lines other rental company's don't have Cadillac escalade for rent.\nIt ended up being such a long afternoon with no car to show for it. Very poor management and poor customer service. Go else were and get your car."^^ . "1"^^ . .