. "1"^^ . "1"^^ . "2018-04-09T00:00:00"^^ . "0"^^ . "NEVER TAKE YOUR VEHICLE TO THIS CROOKED COMPANY!!!\n\nWe sent our clients vehicle to Gecko Wraps to have a full color change on a brand New BMW. We were told it would take 2 weeks to complete. We allowed 3 weeks as we did not want the job rushed. Gecko insisted that they be paid the full amount up front, which seemed a little odd for this kind of work. We paid the $14,000 as stated and as the 3 week mark came and went, the vehicle was still not completed. We went to inspect the work only to find the vehicle still tore apart and a new guy trying to redo the mess that a sub contractor did. This is when we found out that they didn't have any in house wrap guys and they used random guys needing jobs (those without the skills to wrap or take apart a vehicle without damage). As we continued to inspect the vehicle, we found that they had broke a side mirror housing ($1,200 part) put a softball sized dent in the rear cargo door (needed PDR work), jammed the cargo door shut so that it wouldn't open again, lost screws and clips to hold the panels on, so much more!\nWe were told by the manager that this matter would be handled and everything would be taken care of. That the vehicle needed to be stripped down again and a new guy would redo and try to fix the pieces. Keep in mind, this is a brand new BMW X5 Hybrid! We were told another 2 weeks to redo the vehicle and try to salvage some areas, and they would stay late everyday to get it done. Every 2 days we would stop over to check on the progress to see if they were staying on time. Everyday they would have some issue as to why they were so far behind and really didn't seem to care as they had already been paid for the job. As the 2nd week came, after buying a new mirror, laying a PDR guy to fix the dents, and paying a mechanic to come and fix the rear cargo door, this vehicle was still a disaster! The following day we were told the vehicle would be complete and that we could come pick it up. Wrong! The vehicle was not completed, with none of the door jambs wrapped, more broken parts, patches all over the vehicle, cut door gaskets, cargo door that wouldn't close all the way, cuts in the paint and trim pieces. At this point they had had the vehicle for over 2 months and we pulled the vehicle from the shop as they stated it was complete which it was far from! The vehicle was inspected at our shop to see what and how much it would take to fix this disaster once and for all. We had another wrap company stop in to evaluate the vehicle only to find that the vehicle was in such poor condition that it needed to be fully stripped and redone for the 3rd time. At this point we disputed the payment to Gecko as the work was never completed, the expense of a mechanic to fix the vehicle so it was drivable, a PDR Guy to pull the dents Gecko had installed, ordering new OEM Parts to fix what the wrap guys had broken and or lost. Gecko disputed our claim even with piles of evidence against them and still owes us a refund for the time, damages, and incomplete work that they couldn't even perform. A fired lady we had been working with half the way through, a drugged up wrap guy that quit 2 weeks in and then a handful of guys as high as they could be. \n\nIf you want a destroyed vehicle and lost money, then this is the place to throw it all away! This place should clearly be shut down if not all locked up as a bunch of crack heads!"^^ . . . "0"^^ .