. "5"^^ . "2013-07-22T00:00:00"^^ . "5"^^ . . . "1"^^ . "Ladies, you need to try 3A! I always say \"single, young female walks into an auto repair shop...\" And it's usually the beginning of a bad joke where I have a metaphoric bullseye on my forehead. I have experienced this, scare tactics and all, virtually every time I take my car anywhere... NOT HERE!\n\nI found 3A when I bought a warranty for my car... They were convenient and offered shuttle service while they inspected it. Plus, Adrian struck me as a fair, honest and nice. I was very pleased that it is a family-owned local business... They even have a picture of the couple who owns it in the waiting room.\n\nI had a regular auto shop I previously used for many years. My dad lent the owner the money to start the business, so I was always treated fairly. But, years later, the owner and many of the guys who know me and dad are semi-retired. I don't expect things cheap, just fair and reasonable. I found myself having to call dad like a teen again, explain, and have him call the shop to get me a fair quote. Plus, I moved to North Phoenix, and my old repair shop was in Tempe. I've tried a handful of local shops, knowing the day that I have to find a new one is near. 3A definitely stood out of the crowd.\n\nI was very happy with my inspection at 3A and decided to give them a try next time I had an issue. Even though new to them, I have been treated like a valuable customer and not a mark to gouge money out of. I always get personal service. They explain things in words I understand, without being condescending. Customers are clearly important to them.\n\nPlus, I have overheard them tell other customers there for a second opinion \"no, you don't need that right now, maybe 10,000 more miles, which will give you some time to save and plan for it.\" And every customer I have talked to while waiting or in the shuttle has been going there for years and sings their praises.\n\nI am very pleased with my experience so far... If it keeps up, they will have yet another loyal customer!"^^ . "0"^^ .