. . "1"^^ . "2"^^ . "1"^^ . "1"^^ . . "Disclaimer - I never really go to Panera because I think the food is good. It's usually because I'm craving soup on my lunch break, or a big chocolate chip cookie, or a bowl of that hearty, super healthy mac and cheese. I feel like most of their food is pre-cooked, pre-made, pre-whatevered before they nuke it and slap it on my plate. I was craving a grilled cheese and tomato soup and since this Panera is right by my office I thought \"you can't really screw up a grilled cheese... right?\"\n\n$13 and a barely toasted sandwich later... WRONG. This location gets SUPER busy at lunchtime, so be prepared to wait. I waited about 5 minutes in line, and close to another 10 for my food. At first glance my sandwich looked OK, but when I went to pick it up I immediately noticed it was barely even grilled or panini pressed. I turned the sandwich over and (see photos) the bread wasn't grilled AT ALL. Since I was in a hurry and the line was about 20 people deep, I didn't have the time nor patience to complain and ask for them to make it right. I ate my soft, soggy sandwich, dipping it once or twice in the tomato soup before coming to the realization that Campbell's beats it tenfold. \n\nOverall an extremely disappointing lunch experience. My expectations are never too high in major chains like this, but when a girl wants a grilled cheese sandwich and tomato soup, anything goes. I did tweet a pic of my sad sandwich to Panera in hopes that they take note and either a) try to make it right or b) educate their employees that even when busy, every $13 order is just as important as the next one."^^ . "2015-08-20T00:00:00"^^ .