"I took the opportunity to vent my dissatisfaction on a survey Mandalay Bay sent a few days after our stay. A couple of days later I received an email from Mandalay stating that the hotel had credited my credit card for the amount of the upgrade. I appreciate the good-faith effort by Mandalay make it right. There is still no way to erase the memory of that scruffy room."^^ . . "2013-10-10T00:00:00"^^ . . "1"^^ . "0"^^ . "3"^^ . . "1"^^ .