"First time doing a phone order to buy my fianc\u00E9e some Prada boots posted on their Instagram, asked and was told by an employee upon pickup (\"Mario\" according to the receipt) that I had \"10 days\" to return if they didn't fit. \n\nLong story short, they didn't fit, took em back two days later, they looked at me like I was nuts and said no returns, no exceptions, even when I explained what I was told by the employee who took my order.\n\nMaybe have your employees know the policy and not lie to customers to get their money, Avalon. I'm out $81, but they're out a customer, and hopefully this review puts Mario out of a job."^^ . . . "1"^^ . . "0"^^ . "2017-04-20T00:00:00"^^ . "1"^^ . "0"^^ .