"1"^^ . . "2012-03-09T00:00:00"^^ . "0"^^ . . "3"^^ . "2"^^ . . "Suzie is fantastic but they need a little help staying on track and on time here! My appointment started 25 minutes late after I was told she would be with me in 3-5 minutes! I expect the front desk to do a better job of managing my expectations and if things go awry, then offer me a discount on my service or something! Don't act like it just \"happens.\" People have schedules and places to be and this is why we MAKE APPOINTMENTS!\n\nI am sorely disappointed, but will give them one more try. I think they may need a new captain running the ship."^^ .