. "Very poor customer service, and unorganized office staff. The personal trainer provides to me was not helpful, unprofessional, unorganized and gave no value to me whatsoever. When I canceled my membership they refused to refund me for the five personal trainer sessions I did not use. I spoke to three different office staff members who all told me conflicting information each time. They had no records of my \"contract\" and seemed very confused about their own process. I Wouldn't recommend this gym to anyone. \n* the comment below is completely false and misleading. Be aware of their poor customer service, disorganization, misleading claims for reimbursement provided by multiple staff members and high turnover. Good luck!"^^ . "2016-06-30T00:00:00"^^ . "0"^^ . . "0"^^ . "1"^^ . "5"^^ . .