"0"^^ . . "2016-09-15T00:00:00"^^ . . "0"^^ . . "4"^^ . "0"^^ . "Travel with them annually the past 4 years to Seattle to visit our son since it's their regional airlines.\nAlways on time arrival and friendly inflight services.\nHowever, on our previous trip, the flight attendant jammed a late boarding passenger's luggage onto mine and pushed shut. My luggage was deformed and my box of cookies was crumbled. \nInstead of complaining to the crew while everyone was disembarking, I decided to go on their website and wrote my feedback.\nThe reply was prompt and they were sincere about the apologies. \nI'll definitely fly them again!"^^ .