"2014-09-26T00:00:00"^^ . . . "0"^^ . "2"^^ . "0"^^ . . "0"^^ . "The staff is kind, and the doctors seem knowledgable and give you a lot of info and options and opinions based on your circumstances. BUT I still will not be coming back here.\n\nI've called and come in trying to order contacts several times in the last 2 weeks. First attempt, they asked for my name, pulled me up on the computer and asked \"Have you talked to the dr about contacts?\". I've been wearing them since 2007, so I guessed they missed that origionaly you on my file. They couldn't order them because \"it's a weekend\".\n\nI came in again and waited 20 minutes to hear \"sorry I'm new so I can't figure it out\". Not sure why she couldn't ask for help. If the doctor was busy I would've been willing to wait until she could ask for help.\n\nAfter a few phone calls a week later, I was finally able to order them, and they gave me a free pair to last until they came in. She didn't give me a box for them, and almost forgot the receipt. Later that night, I realized the free pair was the wrong prescription. I called so many times today to get a correct prescription for now, and to confirm that the ones ordered and paid for already were the right prescription too. Today they started going straight to voicemail when I call.\n\nI don't have glasses (my fault), so now I'm sitting here blind due to their mistakes, un familiarity with their secretary's job, (likely due to poor training), and poor customer service.\n\nI tried so hard to be patient with them and appreciate that she's still learning, but enough is enough! And just for the record I'm a generally very patient person!"^^ .