"4"^^ . . "3"^^ . "2011-06-15T00:00:00"^^ . "This clinic is clean and everyone there is super friendly. We found this place when our 6 yr old dog started having trouble closing his mouth, and we took him in to see Dr. Alexandre. I've been to vets who felt like they were running a business, and vets who just did cursory checks and pushed you along. Dr. Alexandre is neither. Through the course of our dog's care at Bathurst, there was never a moment when I doubted how dearly she cared for him. When he was kept there overnight for IV fluids, I knew he was in safe hands, and indeed he was perkier when he came home, and had made a fast friend of Olga, one of the assistants. \n\nThe entire office was there for us as our pup declined. Dr. Alexandre was very clear about what our options were without pushing us in any particular direction - except at one point she really pushed a test for a tick borne illness, it made sense. We hadn't the money for an MRI, although we'd done X-rays and bloodwork and found nothing. She was covering all bases, clearly invested in determining what was going on with our dog, and not giving up. She made us truly feel like we were informed and could make our own decisions on our dog's care. When it became clear that our dog would not recover, she was compassionate (indeed they all were so kind) and laid out our options, let us know what she thought, and then gave us time to decide when to let him go. \n\nWhile in our case there was nothing we could do - it was likely a brain tumor we didn't detect until too late - I would not have chosen any other vet to go through it with. I trust Dr. Alexandre implicitly, and if my other animals need care, it will be her we take them to. She's an amazing and kind doctor who clearly loves the animals she is trusted with. And she also really knows her profession - she was very thorough and asked about any/all little details that might help. She brought up things we never would have thought of, and called every few days to check on his progress. \n\nMy only reason for 4 stars is the cost - the exam prices were a bit higher than we expected. But seriously - for care like this? It was well worth it. My sweet dog got the absolute best care he could have, and when he passed he was surrounded by an office of people who cared for him, and had done all they could."^^ . "0"^^ . "0"^^ . . .