"I had a foot fusion exactly 4 weeks ago. I did not want to be in a wheelchair because I wanted to be mobile. I decided to purchase a knee scooter rather than rent one since the cost for 3 months rental on a knee scooter was almost the same as owning one. The process of dealing with AZ Mediquip was very easy and their customer service was very good. They were located in Scottsdale and I was in the West valley. They delivered the scooter the next day. I definitely recommend ordering the soft cover to rest your knee on.\nAfter 4 weeks one of my hand brakes had to be replaced. This was just an unfortunate incident. Not something that happens normally. I spoke with Mark, the owner, and he was very accommodating and had someone stop by the same day to adjust the brake. Unfortunately, I needed a new brake part which I would not have until the next day. Today, Grant showed up with his supervisor and my brake is in good working order. Grant was very pleasant and knowledgeable. All in all, this company and its employees are very customer service oriented. Very responsive to a person's needs. \nThe good news is: They are opening a new store in Peoria!! It should be ready in September 2017. I highly recommend them."^^ . "2017-08-08T00:00:00"^^ . "5"^^ . "1"^^ . . . "1"^^ . "0"^^ . .