. "10"^^ . "1"^^ . . "7"^^ . . "2016-05-05T00:00:00"^^ . "I just arrived home from shopping at Zara. Store # 6422, Fashion Square Mall, Scottsdale, Arizona.Tonight was the worst experience ever there! I am a regular Zara Customer having shopped in Chicago, California, and Arizona locations for 8 years now. This evening, I was shopping in the store for a total of 20 minutes from start to finish. From the moment I walked trough the door this evening, not one sales associate said a word to me. No one helped us! My daughter and I made quick selections for her to try on because we needed something specific, and she headed towards the dressing room. It was 8:57 at that moment, when the cashier, Maria Marte, was the first person in the entire time I was there to say anything to me. Here is what she said, \"We are closed.\" I replied, \"Its 3 minutes to closing, you aren't closed yet, my daughter wants to try 3 blouses on, and then we should be able to make a purchase quickly.\" The cashier at Zara, Fashion Square replied to me, \"Well I'm closing my register.\" \n\nAt 9:02 pm, the cashier Maria Marte turned to me and said, \"I'm closing my register.\". I said in return, \"We are going to make a purchase, my daughter is finishing up in the dressing room.\" Where in she stated, \"Well we are closed.\" I said, \"You won't let us make a purchase?\" Maria the cashier then said, \"Well my manager said to go ahead and close my register.\" I asked to speak to the store manager, because this didn't seem right. It was no way to treat a customer who is trying to make a purchase at 2 minutes after 9:00 pm\n\nAt that moment, the assistant store manager came over to us. His name is Ruben Sanchez. Ruben turned to me and said, \"We are closed.\" I said, I realize this, but we are about to make a purchase. He then said, \"Well our registers are closing.\" I looked at my watch and said, \"It's 4 minutes after, won't you give us some grace and let us make a purchase?\" Ruben the assistant store manager at the Scottsdale, AZ store turned to the cashier and said, \"Close it down.\" Then walked away from me. I said to Maria the Cashier, \"I come 9 years out of Retail Sales, and have worked for Nordstrom and Barney's New York. This is never an attitude that a sales associate should have towards a customer that would like to make a purchase. Generally, at 9:00 pm closing you close the front door, but let any customers still in the store at that time finish out their transaction, make the purchase, then allow them to leave. This is within a reasonable amount of time, it's 9:06 now.\" Maria the cashier then said, \"Well my manager told me to close the register.\" I replied, \"Even if that means you won't allow me to make a purchase.\" She said, \"Yes.\" After begging them to take my money, I finalized my transaction at 9;06 pm, with purchasing a white blouse my daughter had selected. I don't think I could ever shop at the Zara Scottsdale, Arizona ever again. They treated me so meanly and made me feel as though I was being kicked out, when all I was doing was buying a blouse and being a loyal customer."^^ . "1"^^ .