. . . "5"^^ . "0"^^ . "2017-10-29T00:00:00"^^ . "0"^^ . "I have come to this hotel for 10 years. You will find the staff goes above and beyond and have a can do attitude. I would like to recognize a exceptional employee on this trip. Krystle just doesn't give 100% but 110% percent. Thank you Krystle for going above and beyond to ensure a great experience at the W. Can hardly wait to be back."^^ . "0"^^ .