. "2018-01-31T00:00:00"^^ . . "0"^^ . "Have always tolerated the poor service in the store - it is what it is\n\n\nStopped using the service dept when I was told by the TECHNICIAN the front fender would have to be removed to fix the washer fluid line - went to another garage where the MECHANIC\nsimply pushed the hose back onto the T (easily accessibly on top of the firewall)\n\nHowever, with the new cattle coral checkouts - they have lost my business\n\nMaybe the concept is good - surround your customers with high impulse Franks crap and get a few incremental dollars from the customer - but you need to staff the checkouts and lose the snarky security guard \n\nI miss the days when CTC was customer centric"^^ . "1"^^ . "0"^^ . "0"^^ . .