"1"^^ . "2014-10-21T00:00:00"^^ . . "0"^^ . . "0"^^ . . "Was recently in to visit this store bc I received the flyer in the mail advertsing their grand re-opening. \n\nThey were advertisting weekend only specials, offering a selection of products for a super-low price. I was disapointed that as I was shopping on the very first day of that sale, they had already sold out of several of those products. I just dont understand why they did not plan accordingly and order a sufficent supply? Frustrating.\n\nSupposedly they \"remodeled\" to allow for a more efficicent flow and overall shopping experience. Well, they need to improve the check-out process. The whole THING, starting with the check-out line. There is nowhere that is marked \"line begins here\" or anything like that. I observed people coming in with returns or exchanges and they are all confused about where to go and if they are to just stand in line with the general population making purchases. Then you have people who stand in front of the registers (because there are still product shelves right there displaying items) and are not in line at all. Then you have other people who approach the line from the right side aisle instead of from the front of the registers as you should and it just creates awkwardness for the others in line already. I think you get my point that the entire check-out process needs to be \"remodeled.\" \n\nAlso just observing the staff, I did not receive the welcoming feel that they probably should be giving during their \"grand opening\" weekend. Nobody asked me if I needed help finding anything or if there was anything they could help me out with. I observed most of them were immersed in their own conversations or too busy taking a selfie of the lip-gloss they just applied to focus on their work and providing assistance to the customer. Not good customer service or professionalism. And also, I am not one to judge, but it seemed that it must be a requirement at this location that every girl that works there have facial piercings or tattoos all over. They all looked the same! Caked-on, overdone makeup and tatted-up. I dont know what happened to going to work looking presentable? It just made me feel out of place and that I did not fit in to their little \"group.\" I felt like I had walked into a tattoo parlor, not a beauty store/salon.\n\nI walked out frustrated and upset with my entire shopping experience. I will visit the ULTA near my employer in the future where I feel welcome."^^ . "1"^^ .