. "I really tried to give this location a fair shake, but in the last 3-4 attempts, I've experienced the following...\n- screwed up orders \n- orders screwed up even after re-explaining the order (iced coffee with coconut milk? Is it that hard?)\n- fancy new order screen where you can review and approve your order...if they bothered to use it \n\nAnd, the icing on the cake:\n- getting stuck in the drive-thru for 30 minutes (no exaggeration) and failing to get as much as an apology from the barista. (But my order was correct!)\n\nThat last (and final!) time, I actually called corporate from the drive-thru to tell them to get some new management in here, pronto. Props to corporate customer service - they were very gracious and loaded up my gift card in apology. \n\nSave yourself the agony and go up the street to 7th Ave & Missouri. Thank me later (maybe I'll see you there!)"^^ . "3"^^ . "1"^^ . "2"^^ . . . "2015-12-05T00:00:00"^^ . "2"^^ .