"8"^^ . . "2"^^ . "0"^^ . . . "I came here based on Yelp recommendations, and knowing that because they're a local chain, that that would likely have a waiting room where I could have my services done without dropping the car off.\n\nI needed three things done with my car: (1) a standard oil change, (2) to check some lines that were chewed up by squirrels under my hood, and (3) to verify if that was the cause of my windshield wiper fluid not spraying (it was working just a week prior).\n\nThe waiting room is pretty standard. Coffee is available and they have cable TV playing, with plenty of seating. The interaction with me was standard as well.\n\nWhat I had issues with is that they did not carefully check why my windshield wiper fluid was not dispensing. After I had my oil change done, they told me that they replaced one of the hoses under my hood related to the sprayers that the squirrels bit up, but it still wasn't working and the windshield wiper fluid simply needed to defrost due to the cold weather. Just moving from Texas, and snow had just fallen the previous day or so, I assumed that this might have been the case.\n\nI waited until the weather was above freezing, and drove my car for thirty minutes in hopes of warming what's under my hood, but the windshield wiper fluid would still not come out. It also did not make sense that my fluid would freeze since my dipstick for the washer fluid came out without any issues or evidence of freezing.\n\nAfter a week of trying to figure this thinking about this on my own, it turns out that there was an electrical wire that was right next to the washer fluid container that was split. This was the reason why my windshield wiper fluid would not come out. ***It had nothing to do with it freezing, which is what Car-X suggested, and I can only guess that they assumed it froze, but didn't bother to check for any other explanation.***\n\nThe other issue I had with them is that while they replaced the hose for the windshield wiper fluid, they missed a vacuum pump hose that was chewed up. If they actually looked around my engine, it would have been very noticeable. I ended up going to another repair shop to have it replaced.\n\nIn terms of pricing, their oil change price is pretty standard, but their transmission fluid change (which they correctly recommended, but I did not accept) was slightly more expensive than other local independent shops. This place also seems to charge a small $5 fee for installation of some parts that don't take very much effort at all, and would be installed without charge at other local independent shops.\n\nI personally did not have the experience I was hoping for based on previous Yelp reviews. If I needed a quick oil change, I might come back, but not for any other services."^^ . "2014-11-27T00:00:00"^^ . "1"^^ .