. "0"^^ . . "1"^^ . "5"^^ . . "Worst service EVER!! Had a appointment and everything, but still couldn't get decent customer service to say the least. Once I finally found someone to check me in (and yes I had to find someone to help despite patiently waiting in line only to be passed up by numerous workers who seemed to be too busy to even ask if I needed help) the guy I finally ended up with was only concerned that he had a 1 on 1 appointment waiting AFTER me who had a problem with his computer. After briefly looking at my iPhone he passed me on to another guy whom he didn't even introduce me to, so I had no idea who he was until he came out from the back 15 minutes later. On a somewhat better note, once the guy came out from what seemed to be his break because he was still chomping on food, I was given a replacement phone and sent on my merry way. \n\nI have been to other Apple stores and have NEVER encountered service like this. Seeing as how it wasn't even that busy, which Apple stores usually are, I would NOT recommend going to this location. It obviously lacks a good manager that can not see that their employees are unwilling to help customers who spend $$$$ on their products."^^ . "2010-08-22T00:00:00"^^ . "1"^^ .