. . "We have used this company twice. The first time, in 2013, was great, which was why we used them again. Bad decision!!! I have to say, the office staff were wonderful and worthy of 5 stars, but that's where it ends. The two guys that showed up this time were more interested in talking and texting on their phones, and hanging out talking in their trailer than in doing actual work. It literally took them minimum of 6 minutes to move one piece of furniture from a small one story house to their trailer out front. After each piece of furniture, they then SAT down or kicked back!! Of course I had to pay by the hour... I called the office and was out through to the owner Joan. She actually started getting mad at me on the phone when I said I was concerned that my phone call would cause the movers to get mad and damage my furniture. She was extremely hostile and not customer service oriented at all. \n\nThe movers refused to protect my furniture with plastic wrap or pads. Consequently my $5000 bedroom set has gouges, scrapes, and scratches all over it. This set has made it through 2 other moves without a scratch. \n\nDespite all of this, we actually provided lunch to the guys as well. \n\nWhen they got to the new house, they put 3 large holes in the walls and ceiling. We pointed it out and the driver called Joan again who told him what the process was. I was told it would be taken care of, and have called the company multiple times with no luck. So I'm stuck now potentially losing money on my rental deposit because of this company. \n\nIt took these clowns over 6 hours to move what other movers have done in less than 4. At $80/ hr, that adds up! \n\nFinally they movers REFUSED to bring my entertainment center up into my living room! We have a split house with the living room upstairs. The guys said the entertainment center was too heavy and they couldn't do it. So I had to spend hundreds on a new center and my old one is down in my garage. \n\nStay away from this company!!!! Every time I see what has become of my bedroom set and the holes in the walls, I still get so upset."^^ . . "2"^^ . "1"^^ . "1"^^ . "4"^^ . "2014-05-24T00:00:00"^^ .