. "I'm a local resident in Desert Hills, with many horses and I would love to buy from a local feed store in my area, which is Mike's Haybarn, but!\nThey have recently had a staff change where a really amazing employee left. With the new staff that is running the place, large commercial chains are going to immediately push them out of business. You would think with the type of pressure from Pet Club and Tractor Supply they would be more accommodating to their local Desert Hills customers. Unfortunately we are all being forced to go other places because of the terrible customer service! I don't understand. \n\nThey have charged more for first and second cut alfalfa and not delivered what was ordered.\nBought extremely expensive supplements, being full of bugs when opened, calling them to get an exchange on them and being told no there's nothing they will do about it.\nCalling and trying to get deliveries of feed, and getting no accommodation on any type of customer service, filled with reasons of why they can't help. \n\nThe list goes on and on I think it's time for a staff review and to look to your local customers and try to take better care of them, not the opposite. \nI am now going to Scottsdale livestock as they are more accommodating and willing to help me out and go above and beyond."^^ . "0"^^ . "1"^^ . "2016-08-10T00:00:00"^^ . "0"^^ . . "1"^^ . .