. "0"^^ . "3"^^ . "2"^^ . "Having taken the MTL-NYC over a dozen times I can say that Greyhound is a hit or miss. They brag about student discounts but rarely ever give any (and I mean RARELY aka I've been offered it ONCE ). Sales are few and far between, I've ony seen 2 in the last year and they were limited to unpopular routes. Pricing-wise I wish MegaBus did this route but sadly I'll have to live on. I've learned to rideshare when I can to avoid Greyhound and have found myself wondering why Amtrack hasn't smartened up and started the overnight train yet. (otherwise you lose the whole day, same reason I suggest the overnight bus).\n\nIn terms of staff friendliness, I have been the type to bring cupcakes or cookies to the late night staff. The MTL crew is friendly for the most part, NYC is decently humorous but reflect the rush of the city. The stop over in Albany is where they need to decide on working with their partner. I have seen riders get kicked off buses and had the cops called on them just because the drivers were being assholes and didn't like being scorned for forcibly shoving a passenger, I've been mistreated by the Albany terminal staff, even sworn at for asking if the restaurant is going to be opening (since they don't post operation hours).\n\nAs for the ride itself, don't expect your wifi to work. It generally functions 1 out of every 7 trips I take. Despite your ticket saying so, not all buses have outlets. I've also seen passengers turned away and told they need to wait for the next bus (4 hours later) because the driver was using all 4 front seats for their belongings. An absolute insult to their customers. I have had a lot of other bad experiences with Greyhound but will keep them to myself in hopes that they are one time incidents that would otherwise reflect poorly on the company. Greyhound gets my business because its easy for last minute trips when they run the busses on the route so often, but they are becoming more and more low-end."^^ . . "2014-04-02T00:00:00"^^ . . "0"^^ .