. "I am only giving one star because giving ZERO stars is not an option. Extremely disappointed!!! I understand this is fast food and you shouldn't expect much considering..... I ordered an egg mcmuffin that was disgusting. The cheese resembled hard plastic as if it should be something in a children's kitchen play-set. The hash brown was ice cold in the center. I called and spoke with the managers (Sarah and Ivan) at this location. Again, I get that this was a fast food breakfast and I shouldn't expect much. The two managers at this location shouldn't represent ANY company. If I had to choose one of them to keep, I would possibly go with Sarah. They are both rude and unhelpful when it comes to having an issue. What ever happened to customer service? Apparently this location skips on that part of the training. The other manager Ivan comes across as very combative and makes snide unnecessary remarks. This location seriously lacks customer service and food quality."^^ . "0"^^ . "0"^^ . "2015-06-05T00:00:00"^^ . . "1"^^ . . "1"^^ .