. "0"^^ . . "0"^^ . "3"^^ . "2"^^ . . "2016-12-11T00:00:00"^^ . "I'm giving two stars because my first time in was good. I took my puppy to the groomer for a Pawdicure package. They told me it would trim her nails, clean her ears, brush her teeth, and as a bonus pet perfume and a bandana all for one price. Great! The staff was friendly and our dog was happy. Not only did they give the bandana but they put another bow on her collar. It was nice.\n\nWe came back a few weeks later with different groomers. I asked for the same package. She came out without her teeth brushed, no bandana or perfume (fine ) and who knows if her ears were cleaned. I didn't notice until I got home so that was my bad. The big issue I did have was a few days later I saw they missed a nail that was way way longer than the rest. \n\nWe returned and I brought up my concerns. I told them I had experience the same price both times but seemed like two different packages. They assured me they would take care of her. We walked around the store for a minute and went back to the grooming area. I saw our dog sitting in a pile of another dogs hair. Really? The employee was on the computer probably printing her receipt. I walked right in to get her because thats gross. She came back to us covered in another dogs hair. Ridiculous! Of course, no bandana or perfume either. What a joke. Management really needs to work with these guys. Time to take my business elsewhere."^^ .