. . "Had been using their services for a couple months with minor issues until recently. I noticed from the beginning that the quality of work was inconsistent, varying greatly from visit to visit. In addition, each time they came they would rearrange things and leave them in bizarre places. I believe I was also being overcharged throughout, given the size of my apartment. Ultimately, the reason that I stopped using their services was dishonesty, disrespect, and carelessness. I came back to my apartment one day at 2:45 when Jose had agreed to have the apartment cleaned at 10:30, and the team had only gotten there 5 minutes prior. When I asked if they had discussed with Jose (who was not there) what time they were supposed to arrive, they said they didn't know, and that he had just dropped them off. I texted Jose and was told that 'he was so sorry, he didn't know the team had gotten there late, or that they were an hour (?? Closer to 4) behind, and that this had never happened before '. All these things were clearly untrue; I was aware that he had actually done this in the past but hadn't said anything because I wasn't home at the time, although my friend staying with me had let me know. He then offered to clean the apartment for half price the next time, and said we were 'even' because of a day that my dog had been sick and vomited on the rug. I accepted the half price visit. The next time they came, it was clear that very little was done and they had basically grabbed the check and left. They were also extremely disrespectful with my belongings, among other things piling up all my shoes on top of each other in the corner of my closet. When I confronted him about these issues and sent him pictures and told him I wanted a refund, I was told that the apartment 'looked clean ' to him and that I wouldn't be refunded because it was only 'x' amount. I will not be using his services in the future, and I would not recommend him to anyone else."^^ . "1"^^ . . "0"^^ . "0"^^ . "2018-06-01T00:00:00"^^ . "0"^^ .